Support

How do I slice objects?

Swipe across the screen to draw a cut line through the 3D object. The closer your cut is to a perfect 50/50 split, the more points you earn.

What happens after I cut?

You choose which half to stack on your tower. Compare the piece sizes, point values, and balance properties before deciding. The taller your tower, the higher your score.

What are the different game modes?

SLICE and STACK has four modes: Classic (55-level campaign), Challenge (multi-cut into 3, 4, or 5 pieces), Duel (compete vs a Phantom Rival), and Zen (relaxed, no-pressure cutting).

How do I unlock new blades?

Blades unlock as you progress through levels. There are 28 unique blades, each with different visual effects and cutting properties. You start with Laser and Katana, and unlock more as you level up.

What are materials and how do they affect gameplay?

There are 20 different materials to slice, from Oak Wood to Raw Diamond. Each material has unique physics properties like density, friction, and hardness. Some require water cooling for best results.

How do I restore my purchases?

Go to Settings within the game and tap Restore Purchases. This will restore all non-consumable purchases linked to your Apple ID or Google account.

I purchased "Ad-Free" but still see ads

Try restoring your purchases from the Settings screen. If ads persist, make sure you're signed in with the same Apple ID or Google account used for the purchase. Restart the app after restoring.

How do I request a refund?

Refund requests must be submitted directly to Apple (iOS) or Google Play (Android) per their respective refund policies.

How do I connect to leaderboards?

On iOS, sign in to Game Center in your device's Settings. On Android, sign in to Google Play Games when prompted. Your scores will be submitted automatically.

My scores aren't showing on the leaderboard

Ensure you have an active internet connection and are signed in to Game Center (iOS) or Google Play Games (Android). Scores are submitted at the end of each game session.

How do I sync my progress across devices?

On iOS, your progress syncs automatically via iCloud. On Android, progress is backed up via Android Auto Backup to your Google account.

I lost my progress after reinstalling

On iOS, your data should restore automatically from iCloud. On Android, ensure Auto Backup is enabled in your Google account settings. If progress is not restored, it may have been deleted when the app was uninstalled with backups disabled.

The game is crashing or freezing

Try these steps: (1) Force close and reopen the app, (2) Restart your device, (3) Make sure you're running the latest version from the App Store or Google Play, (4) Free up device storage if running low.

Audio or music isn't playing

Check that your device is not on silent/vibrate mode. Verify that in-game sound settings are enabled in the Settings screen.

Haptic feedback isn't working

On Android, ensure vibration is enabled in the app's Settings screen and that your device supports haptic feedback. On iOS, check that System Haptics is enabled in your device settings.